At The Chambers AKC, customer satisfaction is our priority. Please read our refund policy carefully to understand when and how refunds may apply.

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General Policy

We accept refund requests only for:

• Damaged items upon delivery.

• Incorrect items received.

• Orders cancelled before shipment.

Refunds are not applicable on made-to-order items, customized garments, or items purchased during final sale/clearance events.

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Eligibility for Refund

To be eligible for a refund:

• The item must be unused, unwashed, and in original condition with all tags and packaging intact.

• You must contact us within 7 days of receiving the item.

• You must provide photo evidence of any damage or defect.

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Damaged or Defective Products

If you receive a defective, damaged, or incorrect item:

1. Contact us at shop@thechambersakc.com within 48 hours of delivery.

2. Include your order number and clear images of the item(s) in question.

3. We will process a full refund or ship a replacement at no extra cost.

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Refund Method

• Refunds will be issued to the original payment method (credit card, PayPal, etc.).

• Please allow 7–10 business days for the refund to reflect in your account.

• Shipping charges (if applicable) are non-refundable unless the error was on our side.

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Non-Refundable Items

• Made-to-order or personalized products.

• Gift cards.

• Items returned without prior approval.

• Returns made after the eligibility window.

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Order Cancellations

• You may cancel an order within 12 hours of placement by emailing shop@thechambersakc.com.

• Orders already processed or shipped are not eligible for cancellation or refund.

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Need Help?

If you’re unsure about fit, fabric, or customization before ordering, feel free to reach out. We're happy to help you make an informed choice.

📧 Email: shop@thechambersakc.com
📞 Call/WhatsApp: +91-99153 50008