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Frequently asked questions
Can I visit The Chambers AKC store in person?
At the moment, we operate exclusively online. However, we often connect with our customers through pop-up events and collaborations. Follow us on Instagram so you don't miss out on any updates on our future offline events.
What are your customer service hours?
Our Customer Support team is available Monday through Friday, from 11:00 AM to 6:00 PM IST. We are there to assist you as quickly as possible during these hours.
How can I contact The Chambers AKC's Customer Support team?
You can reach our Customer Support team via email at shop@thechambersakc.com or WhatsApp us at +91 9915350008 or through the contact form on our website. We aim to respond to all inquiries promptly.
How do I reset my password if I forget it?
If you forget your password, simply click on the 'Forgot Password' link on the login page and follow the instructions to reset it.
What are the benefits of creating an account?
So many! As a member, you get to enjoy faster checkouts, easy tracking of your orders, and receive exclusive offers and updates tailored to your preferences.
How can I create an account on The Chambers AKC's website?
You can easily create an account by clicking on the 'Sign Up' or 'Register' option on our website's homepage and following the prompts.
Are The Chambers AKC products ethically sourced?
Absolutely — we are deeply committed to ethical sourcing, slow fashion, and responsible production. From thoughtfully chosen materials to ensuring fair labor practices across our supply chain, every piece is crafted with care, integrity, and intention.
Do you offer sizing guidance?
We provide detailed sizing charts for every product to help you find your perfect fit with ease. Still unsure? Our Customer Support team is always here to assist you with personalized sizing guidance.
How can I place an order on The Chambers AKC website?
To place an order, simply browse through our product collection or categories. Once you've found item(s) you like, add them to the cart and proceed to checkout. Follow the prompts to enter your shipping address and payment information. Once you've paid, just a little more wait before your dress arrives at your doorstep.
What is slow fashion and why should I prefer it?
Slow fashion is a movement that promotes mindful, sustainable, and ethical approaches to clothing production and consumption. It stands in contrast to fast fashion, which focuses on mass-producing inexpensive clothing quickly to meet rapidly changing trends. Slow fashion emphasizes on: Quality over quantity — fewer, better-made pieces that last longer. Ethical production — fair wages, safe working conditions, and support for artisans and craftspeople. Sustainable materials — organic, natural, recycled, or responsibly sourced fabrics. Local or small-scale production — reducing environmental impact and supporting communities. Timeless design — classic styles that transcend trends.
What countries does The Chambers AKC ship to?
We currently ship internationally. Please refer to our Shipping Policy for more details on shipping.
How can I track my order?
Once your order is confirmed and sent out, you'll receive a tracking number via email. You can use this number to track your package through our courier partner's website.
Where are The Chambers AKC products made?
Each of our products is meticulously handcrafted in India, where time-honored artisanal techniques meet modern design sensibilities. This fusion of heritage and innovation ensures every piece is both culturally rich and uniquely stylish.